Question 1

What social media platforms does SD Omni support?

Accepted Answer

SD Omni supports Instagram, Facebook, LinkedIn, and YouTube for social media management. For ads, we integrate with Meta Ads and Google Ads. Reviews are aggregated from Google Business and Facebook. Campaigns work through Email and WhatsApp.

Question 2

Do I need technical knowledge to set up SD Omni?

Accepted Answer

Not at all. Our guided onboarding walks you through connecting your accounts step by step. Most businesses are fully set up within 30 minutes.

Question 3

Can I manage multiple business locations?

Accepted Answer

Yes! SD Omni is built for multi-tenant operations. Each location gets its own settings, connected accounts, and analytics, while you get a consolidated view from a single dashboard.

Question 4

How does AI caption generation work?

Accepted Answer

Our AI analyzes your brand voice, past posts, and trending content to generate engaging captions tailored to each platform. You can customize the tone and the AI learns your preferences over time.

Question 5

Is my data secure on SD Omni?

Accepted Answer

We use AES-256 encryption for all data at rest and in transit. Role-based access control ensures team members only see what they need. We comply with DPDP and WhatsApp Business API policies.